HOW HARD IS IT TO GET A NEW DIGITIZER AROUND HERE?!?!

I'm fed up. I broke my digitizer for my iphone (the touch screen, for all you technology dummies such as myself) A MONTH AGO. And still haven't gotten a replacement. Here is how pathetic this one company is.
I ordered it from ebay. It's located in Markham, Ontario. (1.5 hr drive from where i live). So its close.
Week goes by, crickets. So I email them and say
"where the shit is my digitizer"
"Oh, we sent it"
The next day, lo and behold, I get an update from ebay "YOUR ITEM HAS BEEN MARKED AS SHIPPED"
fuckers.
So a few days later it comes in, cracked of course. So I say
"send me a new one, retards." So they say ok. 1 week later,
"Sorry, we don't have anymore, we will give you a refund."
IT TOOK YOU A WEEK TO FIGURE OUT THERES NONE LEFT?
So I say whatever, just give me my money. They give me a refund 2 days later, and I order another one off ebay. I did it quick, and without realizing it, ordered it from the same damn company.
HOW CAN I ORDER ONE FROM THEM WHEN APPARENTLY THEY HAD NONE LEFT?
jesus. so that's fine I don't care at this point I just want my digitizer. 3 days later.

Thank you for your business.
We are so sorry to inform you that we found out that your order was unable to be delivered due to 
damage that occurred during loading by Canada post. We will not be able to get a 
replacement from the manufacturer in a reasonable amount of time, so we are refunding you the full 
amount. Although we have been doing our best, we are never able to completely eliminate accidents 
like this.




HAHAHAHA. YOU HAVE GOT TO BE KIDDING ME.